Privacy Policy
This Privacy Policy describes the rules for processing information about you, including personal data and cookies.
1. General Information
This policy applies to the website operating at the URL: miuun.com.
The operator of the website and the Controller of personal data is: TRU Labs Spółka z ograniczoną odpowiedzialnością, ul. Lwowska 6, 39-300 Mielec, NIP: 8172201869.
Contact email address of the operator: kontakt@miuun.com.
The Operator is the Controller of your personal data with respect to data provided voluntarily on the Website.
The legal basis for processing personal data is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
The purpose of processing the Buyer’s data by the Seller, provided in connection with purchases in the Store, is the fulfillment of orders. The legal basis for processing personal data is:
* the sales contract or actions taken at the Buyer’s request prior to its conclusion (Art. 6(1)(b) GDPR),
* the legal obligation of the Seller related to accounting (Art. 6(1)(c) GDPR),
* the legitimate interest of the Seller in establishing, pursuing, or defending legal claims (Art. 6(1)(f) GDPR).
In addition, the Website uses personal data for the following purposes:
* Managing the newsletter
* Operating a comment system
* Operating an online forum
* Running online chat conversations
* Handling inquiries via contact form
* Preparing, packing, and shipping goods
* Fulfilling ordered services
* Debt collection
* Presenting offers or information
The Website collects information about users and their behavior in the following ways:
* Through data voluntarily entered in forms, which are then entered into the Operator’s systems.
* By saving cookies on end-user devices.
2. Selected Data Protection Methods Used by the Operator
Login and personal data entry areas are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the target server.
Personal data stored in the database are encrypted so that only the Operator holding the key can read them. This ensures protection in case the database is stolen from the server.
User passwords are stored in a hashed form. The hashing function is one-way – it is not possible to reverse its operation, which is the current standard for storing user passwords.
Two-factor authentication is used on the website as an additional form of login protection.
The Operator periodically changes its administrative passwords.
For data protection purposes, the Operator regularly creates backup copies.
An important element of data protection is the regular updating of all software used by the Operator to process personal data, which includes regular updates of programming components.
3. Hosting
The Website is hosted (technically maintained) on the servers of another company.
The hosting company, to ensure technical reliability, maintains server logs, which may include:
* resources specified by URL identifiers (requested pages, files),
* time of request arrival,
* time of response,
* client station name – HTTP protocol identification,
* information about errors that occurred during HTTP transactions,
* URL of the page previously visited by the user (referrer link), if the transition to the Website occurred via a link,
* information about the user’s browser,
* IP address,
* diagnostic information related to ordering services via recorders on the website,
* information related to email handling addressed to the Operator and sent by the Operator.
4. Your Rights and Additional Information on Data Usage
In certain situations, the Controller has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the Controller’s obligations. This applies to the following groups of recipients:
* hosting company on the basis of entrustment,
* couriers,
* postal operators,
* insurers,
* law firms and debt collectors,
* banks,
* payment operators,
* public authorities,
* comment system operators,
* online chat solution providers,
* authorized employees and associates who use the data to fulfill the purpose of the website,
* companies providing marketing services to the Controller.
Your personal data are processed by the Controller no longer than is necessary to perform the related activities defined by separate regulations (e.g., accounting). For marketing data, processing will not exceed 3 years.
You have the right to request from the Controller:
* access to your personal data,
* rectification,
* deletion,
* restriction of processing,
* and data portability.
You have the right to object to processing indicated in section 3.2 regarding the processing of personal data for the purposes of legitimate interests pursued by the Controller, including profiling, but the right to object may not be exercised if there are valid legitimate grounds for processing that override your interests, rights, and freedoms, particularly for establishing, pursuing, or defending claims.
You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the Website.
Automated decision-making, including profiling, may be carried out in relation to you for the purpose of providing services under the contract and for the Controller’s direct marketing.
Personal data are transferred outside third countries under data protection laws, which means that we may transfer them outside the European Union.
5. Information in Forms
The Website collects information voluntarily provided by the user, including personal data if given.
The Website may save information about connection parameters (time, IP address).
In some cases, the Website may save information that makes it easier to associate form data with the email address of the user filling out the form. In such a case, the user’s email address appears inside the URL of the page containing the form.
Data provided in the form are processed for the purpose arising from the function of a particular form, e.g., to handle a service request, commercial contact, or registration of services. Each time, the context and description of the form clearly indicate its purpose.
6. Administrator Logs
User behavior on the Website may be logged. These data are used for administering the Website.
7. Important Marketing Techniques
The Operator uses statistical traffic analysis through Google Analytics (Google Inc., USA). The Operator does not provide personal data to this service but only anonymized information. The service uses cookies on the user’s device. Regarding preferences collected by the Google advertising network, the user may view and edit information derived from cookies using this tool: [https://www.google.com/ads/preferences/](https://www.google.com/ads/preferences/)
The Operator uses remarketing techniques to tailor advertising messages to user behavior on the Website. This may give the impression that the user’s personal data are being tracked, but in practice, no personal data are transferred from the Operator to advertising operators. The technological condition for such activities is enabled cookies.
The Operator uses Facebook Pixel. This technology informs Facebook (Facebook Inc., USA) that a person registered there uses the Website. Facebook relies on the data for which it is the controller. The Operator does not transfer any additional personal data to Facebook. The service uses cookies on the user’s device.
The Operator uses solutions that analyze user behavior, such as heatmaps and session recordings. These data are anonymized before being sent to the service provider, so they do not identify a specific person. Passwords and other personal data are not recorded.
The Operator uses solutions that automate Website activity toward users, e.g., sending an email to a user after visiting a specific subpage, provided the user has consented to receiving commercial communication.
8. Information about Cookies
The Website uses cookies.
Cookies are IT data, in particular text files, that are stored on the end-user’s device and are intended for use on the Website. Cookies usually contain the name of the website, the time they are stored on the device, and a unique number.
The entity placing cookies on the end-user’s device and accessing them is the Website Operator.
Cookies are used for the following purposes:
* maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage,
* fulfilling the purposes specified above in the "Important Marketing Techniques" section.
Two main types of cookies are used on the Website: session cookies and persistent cookies. Session cookies are temporary files stored on the user’s device until logging out, leaving the website, or closing the browser. Persistent cookies are stored on the user’s device for the time specified in cookie parameters or until they are deleted by the user.
Web browsers usually allow cookies to be stored on the user’s device by default. Users may change their browser settings. A web browser allows cookies to be deleted. It is also possible to automatically block cookies. Detailed information can be found in the help section or documentation of the web browser.
Restrictions on the use of cookies may affect some functionalities available on the Website.
Cookies placed on the end-user’s device may also be used by the Website’s partners, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).
9. Managing Cookies – How to Give and Withdraw Consent in Practice
If the user does not want to receive cookies, they may change their browser settings. Please note that disabling cookies necessary for authentication, security, or maintaining user preferences may make it difficult or, in extreme cases, impossible to use the Website.
To manage cookie settings, choose your browser from the list below and follow the instructions:
* Edge
* Internet Explorer
* Chrome
* Safari
* Firefox
* Opera
Mobile devices:
* Android
* Safari (iOS)
* Windows Phone